Overview
Otter.ai is a hosted meeting assistant that captures conversations from desktop, mobile, browser, and supported meeting workflows. It produces transcripts, pre-call briefs, searchable meeting knowledge, and automatic summaries with action items. Otter AI Chat can search meetings and connected apps to answer questions or draft follow-ups. The product also offers live-assist coaching during calls, CRM-oriented extraction of deal details, and a desktop option for recording meetings without a meeting bot. It is aimed at teams that need meeting records available for later questions and coordinated follow-through.